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atrodler

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Reply with quote  #1 
SU 2018 pro.
latest podium release.

info bar shows up on renderings whether box is checked or not.

ideas?



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JustinSlick

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Reply with quote  #2 

Hmm, that's odd. We just checked for v2.5.802 in SU 2018 Pro Windows and were able to turn the info bar on/off as expected.

Is your build number v2.5.801 or v.2.5.802? 

(Honestly, I'm not sure if 2.5.801 was ever available on the download page, but it's probably worth checking.)


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atrodler

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Reply with quote  #3 
802.

I probably should have mentioned this before. apologies. Mac OSX High Sierra 10.13.1

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JustinSlick

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Reply with quote  #4 
Oh gotcha. Sorry about the delayed response -- try emailing support@cadalog-inc.com.

I don't have a Mac to test on, but he will be able to troubleshoot this with you.

Justin

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atrodler

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Reply with quote  #5 
Thanks. got it fixed. Leave it to me to be a big dummy. I upgraded to the latest everything and had not yet activated my license. I looked at the info bar and noticed the word TRIAL and it immediately hit me... DUH! Had I taken 2 seconds to look at it earlier I would have solved this all on my own. 

So, I entered my license and all is well.

Thanks for the assistance as always.



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bigstick

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Reply with quote  #6 
Oh that's good!

I don't have my SU2018 Pro license on my laptop at home yet, and haven't been at my office machine to test it.

Was feeling rather gut at not being able to respond sooner!

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