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jjdesign

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Posts: 60
Reply with quote  #1 
Just purchased the V2.5 Upgrade.
Still unable to select the Fixed/Custom output size (only Viewport is available). This is the same problem I had with the Beta.
 
Did a complete uninstall (using Revo Uninstaller Pro) of prior Podium versions before installing V2.5.

System: Windows 7, 64bit
Sketchup 2015 
jjdesign

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Posts: 60
Reply with quote  #2 
My dumb mistake. Hadn't entered the new License Code.
khype

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Posts: 3
Reply with quote  #3 
I'm having this issue along with a performance impact on the 2.5 plus trial

System:
HP laptop
Win 7 64 bit
Core i5
8G RAM
Sketchup 2015 64 bit
Podium 2.5 plus trial

The image size output will randomly have the "fixed" option grayed out so that only viewport is selectable. along with this behavior comes a huge performance hit, renders that take 15 minutes are now upwards of 1.5 hours. is this expected for the trial, others in my class have not experienced it. I have hardware acceleration and auto materials checked.

I have also disabled my antivirus, updated my graphics drivers, uninstalled/reinstalled podium, no luck...

I'm new to this so it could be something simple? attached pics and model analysis. Thanks!

Attached Images
jpeg podium.jpg (35.28 KB, 115 views)
jpeg podium2.jpg (45.91 KB, 52 views)

 
Attached Files
pdf SU_Podium_V2_Plus_model_analysis.pdf (98.67 KB, 29 views)

DavorP

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Reply with quote  #4 
Trial is limited to viewport only.

95 point light along with a lot of reflective and refractive faces. Are you all rendering same model with same settings?

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khype

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Posts: 3
Reply with quote  #5 
No we each have our own models, my point was everyone is able to set custom size with the trial, and even I am sometimes. What is even more concerning is the performance change that I experience, same model, same settings (except i use a very high output size vs the viewport) can take 1.5 hours or 15 mins and is directly linked to whether I can set the image size.

Viewport render 1500x700 = 1.5 hr
Fixed rende1920 x 1080 = 15 min

My guess is that the trial is performance limited too, not sure I want to pay to find out though.
bigstick

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Posts: 10,622
Reply with quote  #6 
No - the trial version is exactly the same except for the resolution limitation. That makes no sense at all. If you have a trial version of software, crippling the speed is counter-productive [smile]

There is something a little odd going on in your case. However, it might be that you are rendering different views at different resolutions. If you are rendering the same scene, but with different output options, render time shouldn't vary remotely as much as this.

It's not typical. This has not been reported previously, so I suspect it's something on your system(s).

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khype

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Reply with quote  #7 
most likely whatever bug/issue is allowing me to output fixed images in the trial is also impacting performance. any ideas of what to check?
bigstick

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Reply with quote  #8 
It might be some other software installed on your machine.

When you mention that everyone else in you class is experiencing the same thing, we need to test this. There is no reason why resolution differences should create these issues, it's a single line of script passed to the render engine, and we know it works fine elsewhere, so it's almost certainly not a bug.

We need to eliminate potential issues. For example, download one of our test models and see how they work, and whether you have the same issues with that.

If they work fine, the problem is in your model.

If they have issues, and it's duplicated in the same form on other machines, we have to test how SU and Podium were installed. We also need to ensure that older versions were properly uninstalled. You need to use the Podium uninstaller, and run it as an administrator. Some people use other uninstallers. I can't comment on those because I haven't used them, so wouldn't recommend them.

When we have eliminated these things, the thing to do is remove SU, and reinstall it, making sure that you don't have any other plugins enabled. For example, copy the plugins folder under a new name before you uninstall.

Then reinstall both SU and Podium.

This should give you a virgin SU and Podium installation, which ought to work perfectly. Then render some of our test files. If the problem persists, it's something elsewhere with your system that is interfering with Podium.



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