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davew

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Reply with quote  #1 
Installation issues.
While trying to move Bedo's thread on install problems with V2Plus on Windows, I accidentally deleted his detailed info.  Sorry Bedo. That was not intentionally.
To sum up the issue he was experiencing, - after installing SU Podium V2 Plus (V2.16.xx), SU Podium was not showing up in SketchUp.  I'm not sure what version of SketchUp but I think he is using a Windows version.
SU Podium V2Plus has no installation changes. It's the same install.  So if it is not showing up in SketchUp the problem is where SU Podium was installed.
It is highly recommended that before you install SU Podium V2 Plus (V2.16.xx), that you uninstall SU Podium V2.11.130 (the current version).  In fact, you might do this manually.  It's easy to do.  But before you completely remove it from your computer, write down your license number. 
To get your license number, open SketchUp, go to SU Podium V2 pull down. Click on License.  Write it down or paste it to a file.  If you have Podium Browser Paid content, you may need to write down the Paid content license although it's probably not necessary (because Paid content license is saved in the Cookie of your IE or Safari).

Now, manually remove SU Podium V2.11.130.
This thread addresses Windows only.

Depending on your SketchUp version:
SU 8 - Go to c:\program files (x86)
\google\ google sketchup 8 (or 7)\plugins\  There is a folder called SU_Podium_V2. There will also be a ruby load file in the plugins folder called SU_Podium_V2.rbs. In addition, SU_Podium_Browser.rbs file is installed. Manually deleting these folders and files will effectively uninstall SU Podium V2.

SU 2013 - c:\program files (x86)\sketchup\sketchup 2103\plugins\. Delete the SU_Podium_V2 folder, the SU_Podium_V2.rbs file, the SU_Podium_Browser.rbs file.

After manually removing, install SU Podium V2.16.xx (V2 Plus Beta).
The same installation rules apply as the SU Podium V2.11.130.
Please read the install section of the web help page.

http://www.suplugins.com/help/install.php#installing

There are some new files and folders that get installed in this V2 Plus beta.  In the final release version of V2 Plus, these files will be embedded in the SU_Podium_V2 folders so you will not notice them.  But in this beta you will notice additional files in the SketchUp Plugins folder.

1. EditInPlace.rbs
2. SUPodium_Section_Tool.rb
3. PodiumSections folder

So if you want to uninstall SU Podium V2.16.xx, you need to remove these files and folders as well as SU_Podium_V2, SU_Podium_V2.rbs, SU_Podium_Browser.rbs.

Bedo

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Reply with quote  #2 
Well that can happen [wink]

If anyone reading this thread that díd get podium plus to install properly, please be so kind in mentioning it here[smile]


I'm not getting it to work so i'm still a bit puzzled as to why. (sketchup 8, windows 7) I've made maticulously sure that it is installed in the right place and that all the mentioned files (SU_Podium_V2 file, SU_Podium_V2.rbs, SU_Podium_Browser.rbs.) Are in fact installed under plugins.

Am I correct in noticing that under '' views' within "plug_in" under su_podium_v2 folder, there is no longer Light_properties_panel and Material_properties_panel.rbs in podium Plus whilest in podium .130 they still are . Podium plus only has Options_panel.rbs

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davew

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Reply with quote  #3 
I just can't see how that's possible.
Can you take a screen shot of your current plugins folder.
This one:
c:\program files(x86)\google\google sketchup 8\plugins\
Really SU Podium V2 Plus is no different than any previous version as far as the install goes.
I wonder if you possibly installed V2.16.xx in a different location.

Please let me know.
bigstick

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Reply with quote  #4 
This is indeed very odd.

Sounds like the installation has failed to copy all the files in the right place.
Can you please delete the Podium files and reinstall making sure the installation directory is correct?




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davew

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Reply with quote  #5 
Just getting a screen shot of the \plugins folder would reveal a lot.
One thing to look for in the Windows \sketchup 2013\plugins\ folder is if there's another sub plugins folder.  In other words, \sketchup 2013\plugins\plugins\
You may have accidentally created a second plugins folder during the installation.  If you use the Browse button during the install to choose a different destination folder than the default location, and then choose \sketchup 2013\plugins\, the install program creates another plugins folder.  You have to be careful to only choose \sketchup 2013\ folder.
Long story short, see if there's a second plugins folder in your \sketchup 2013\plugins folder.  If there is delete it.
Install again.
JGA

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Reply with quote  #6 
Hi, I'm having installation problems as well on win7 x64. The installer file is SU_Podium_V2_16_000_x64.exe, the installation path F:\Program Files\Google\Google SketchUp 8\Plugins\
I can see the "SU_Podium_V2" & "PodiumSections" folders, as well as "SUPodium_Section_Tool.rb", "EditInPlace.rbs", "SU_Podium_Browser.rbs" & "SU_Podium_V2.rbs"
The Podium installer always wants to load to C:\Program Files (x86)\Google\Google SketchUp 8\Plugins, but this is not the path for my version.
Can anyone please give me a clue? I'm scratching my head over this one!

Regards,
JGA

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bigstick

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Reply with quote  #7 
Most Windows installers allow you to change the path on installation, I think ours is the same. Basically you have a custom SU installation path, which is why you are having trouble. It's not usually a good idea to do this...
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JGA

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Reply with quote  #8 

BigStick,
Thanks for replying.
It would be quite unusual if an installation path can't be altered. Other plugins load just fine & SUPodium appears to be in place in the plugins folder, it just doesn't appear in the menu pull downs or an option in the toolbar.
When I open the ruby console & type - 

load "SU_Podium_V2.rbs" I get...

Error: #<SyntaxError: (eval):155:in `load': F:/Program Files/Google/Google SketchUp 8/Plugins/SU_Podium_V2.rbs:1: no .<digit> floating literal anymore; put 0 before dot

RBS1.0...

     ^

F:/Program Files/Google/Google SketchUp 8/Plugins/SU_Podium_V2.rbs:1: syntax error, unexpected tINTEGER

RBS1.0...

      ^

F:/Program Files/Google/Google SketchUp 8/Plugins/SU_Podium_V2.rbs:1: Invalid char `\030' in expression>

(eval):155

 

(eval):155

While if I add another ruby i.e. pageLayers.rb ruby to the Plugins folder & type load "pageLayers.rb" I get "true" as a return; the routine gets added to the end of the plugins menu.
 

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bigstick

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Reply with quote  #9 
I just installed V2+ on Windows and you do get the option to change the installation path. This is what you will need to do.

I learned years ago that this isn't usually worth it. It has so many potential issues that aren't immediately evident that I would strongly advise everyone *not* to use a custom installation folder.

Sometimes when you run out of hard disk space, you need to do it. What I have done is create a duplicate Program Files folder tree on my D: drive. When I install software to a custom location, I try to remember that I have done this, and just change the drive letter. This isn't so bad, but I suspect there are still going to be anomalies I haven't yet found...

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