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hindsketchup

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Reply with quote  #1 
Hello! 

I am relatively new to SU and Podium in general, so maybe I am missing something. Under the menus, Options - Output - Image save location, I have selected the option to save into a custom folder. So far so good, but then after the render is complete, the only option I have to view the render is through the Podium Rendering Manager. Clicking the show button, will show the render. However there is no image file where it is specified to be saved to. No jpeg, no png and no hdr file, however the rendered materials/textures are saved.  

This is sort of how it shows in the folders. 

Render (folder, the custom image save location) -> New folder named 20171229233557 -> Texture folder, 20171229233557.script, geometry.dat -> Texture folder contains all rendered textures in the drawing. 

There is no rendered scene file. 


Hopefully this makes enough sense for someone to help me out.

Thanks! 


TL[biggrin]R - Podium isn't saving rendered image file to custom save location. 
JustinSlick

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Are you using "Generate Scene" and then rendering from a script file?  That would explain why there is a textures folder.  Does Podium save an image when you use the regular "Render Current Scene" button?

If not, there are a couple things that can prevent Podium from saving a render....

The one we see most often is invalid characters in the folder name.  Make sure there are no special characters like #!@' etc. in your custom save location, this includes Japanese and Chinese characters.  Dashes and underscores are OK, apostrophes and spaces should be avoided.

The other thing to check is folder permissions.  Make sure you're not trying to save to a read-only folder.  (Folders you would usually have write privileges for on a personal computer are sometimes set to read-only in office environments, including the Desktop).  Try rendering to the Documents folder.

You could also try rendering with your AV and firewall disabled.

If none of that works, send an email to support@cadalog-inc.com and he'll be able to help tomorrow.

Justin




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hindsketchup

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Reply with quote  #3 
^^^ 

I was just clicking the "Render Current Scene", which results in a render but not a saved file. After reading your response, I clicked the "Generate Scene" button, then in the Podium Rendering Manager, opened the .script file and then rendered that. After doing that step, the rendered file saved. It worked for all types of save files. 

This is the "proper" way to render a scene? 

I have read the podium manual, another one I found via the forum and a bunch of YouTube videos. 100% of them just clicked the "Render Current Scene" and their file was created. Very happy that the above way worked, just curious if it would be considered proper work flow generate scene then render from the script file. 

Thanks! 

JustinSlick

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Quote:
This is the "proper" way to render a scene?


Not really, most people use the regular render current scene button, and it usually works.

The generate tool is useful if you're working on a laptop but want to send a Podium script to a more powerful machine for rendering, or for batch rendering several scenes... But your original impulse was correct.

I'm not sure why images weren't saving for you -- that's good that generate worked.  I still recommend emailing support tomorrow; I know he's seen this dozens of times, and will be able to troubleshoot it with you.  Folder permissions and file names are the most common cause, but there are definitely other things that can interfere.

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hindsketchup

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Reply with quote  #5 
Oh, ok. Makes sense, but at least there is a "way" around. 

Alright I will. 

Thanks for the speedy response time. 

bigstick

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Reply with quote  #6 
Do the renders appear in the model folder if you set the option to save there? If so, there's a problem with the save destination you have selected.

Just by means of a test, if you are Windows, could you make a folder on the C: drive called simply C:\TEST, set that as your output destination and see if the renders appear there.

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hindsketchup

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Reply with quote  #7 
Nothing saves. 

I have tried to select a few different folders, same issue. Also when I leave it to the standard save location, no render image is created.
bigstick

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Reply with quote  #8 
This is generally caused by interference by antivirus software, or your firewall preventing the Render Manager from opening.

You need to allow OOPR.exe (the Podium Render Manager application name) as an exception in the firewall.



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hindsketchup

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Reply with quote  #9 
Interesting, I had antivirus software when SU/Podium were installed, but now the license expired. (Avast)

I will check out the firewall once I can either remote from work, or just get home. 

Will update. 

Thanks for the help. 

davew

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Reply with quote  #10 
I think hindsketchup is saying,the render completes, can see the small preview but the image is not getting saved.  Is this correct?
As Justin pointed out, a common reason for this is the path to where the image is supposed to get saved is very long or has unacceptable characters in it.
Usually if you try saving it to your Desktop, that will solve the problem.
The other thing to do is when the rendering is done, can you access Edit in OOPR.  If you can, open the image in PIE (Edit) and use File Save to save the image.
BTW -  what image format are you using?
arqcova

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Reply with quote  #11 
Yeah that's the technique I used in the past Dave, just to be sure I have the location right
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hindsketchup

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Reply with quote  #12 
Quote:
I think hindsketchup is saying,the render completes, can see the small preview but the image is not getting saved.  Is this correct? YES

As Justin pointed out, a common reason for this is the path to where the image is supposed to get saved is very long or has unacceptable characters in it.
Usually if you try saving it to your Desktop, that will solve the problem. THIS WORKED (before I allowed access through the firewall)

The other thing to do is when the rendering is done, can you access Edit in OOPR. NO (again, before the firewall)
If you can, open the image in PIE (Edit) and use File Save to save the image.

BTW -  what image format are you using?PNG/JPEG I have tried HDR just for the sake of trying


Quote:
This is generally caused by interference by antivirus software, or your firewall preventing the Render Manager from opening. 

You need to allow OOPR.exe (the Podium Render Manager application name) as an exception in the firewall.


THIS SOLVED EVERYTHING. Granted the new saved image file names are very long, e.g. Interior Test 2018-01-01 21543500000 (Original SU file name "Interior Test") 


Note: 

Followed davew first (1st quote), then bigstick's advice. 


THANKS! 

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