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jwald

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Reply with quote  #1 
hi, i just installed podium and can't use it at all. everytime i open the window and start to adjust anything it completely crashes and closes my model. i'm using sketchup 5 and a very small simple model though i have had the same problem with other models. can anyone help? thanks!

bigstick

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Reply with quote  #2 

On the face of it, this is simple. No-one else has been complaining of the same problem, and you are encountering the same issue with lots of models.

Therefore the problem is likely to be with your machine.

 

Do you have access to another machine to test Podium on?


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biebel

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Reply with quote  #3 
Jwald,

There is  a known issue when adjusting settings of curved objects nested in groups and/or components.
It may well be that this is not your issue...but in case it is here is the solution:

Ok, the workaround to avoid crashes while in nested groups is....:WAITING.

Let me explain:
Say you  want to change the reflection on a smoothed curved surface that is situated in a group of a group of a component. (= typical crash situation)
:
Select the curved surface that is nested in those groups ....then wait 5 seconds....change the reflection (or light) slider i one direct mouse movement....then wait for at least 20 seconds leaving your mouse untouched.....then click outside the group to stop editing group mode.....hit 'save'....

You must understand that a curved surface is actually made of a lot of separate faces (sometimes more than thousand..). Sketchup (or Podium if you like) needs some computing time to being able to execute the reassignment of all those faces.
Interfering with the computing process is bound to get you in trouble and makes SU crash.

Ever since i use this method, crashes  are history.



sepo

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Reply with quote  #4 

Biebel

 

It sounds a bit arcane but if it works who cares. I would suggest you move your post to tips, tricks and tutorial forum.

 

Sepo

jwald

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Reply with quote  #5 
waiting does help me get to the render stage though it takes longer than 10 seconds on my system. thanks for the help!
Guayo

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Reply with quote  #6 
I am new to using podium, and I have to say this is some amazing spftware for the price, complexity (non-existent), and the results are super cool...

However, I have been trying to practice some interior shots, but the program keeps crashing sketchup, and I can't get anywhere! I loose everything lmost all the time, it happens so soon into the modeling that it is hard to keep up with it.

This is my computer configuration: 
• Genuine Windows 7 Home Premium 64-bit
• Intel(R) Core(TM) 2 Quad processor Q8400 [2.66GHz, 4MB L2, 1333MHz FSB]
• 6GB DDR3-1066MHz SDRAM [3 DIMMs] from 4GB
• 640GB 7200 rpm SATA 3Gb/s hard drive

 
Why should this be happening? It shouldn't right???
 
Any help would be extremely appreciated.
 
Guayo.
• 512MB NVIDIA GeForce G210 [DVI, HDMI, VGA]
bigstick

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Reply with quote  #7 
Okay, first of all this is in the 'Tips tricks and Tutorials' section which isn't really the right place for it. I'm hoping sid will move it.

Secondly, we can't diagnose any problem without more information. Your system details are a start, but that only really tells us whether your hardware is either up to rendering.

What we really need to know is whether you have a problem with one scene or all scenes.

We have had a number of people who have a problem with rendering just one particular file, and post telling us that their system keep crashing, when logically, if they tested other files they could find out that the problem exists in just a particular scene, so there is something about that file that causes the problem. We would know straight away that we can tell people that certain textures and components from the 3d warehouse cause Podium to crash and that if you try to use 'Clay render mode' it will ignore textures to eliminate this as a cause of problems. We would know also that the problem might be due to scene corruption which sometimes occurs and we could tell you that copying all your geometry into a new file fixes things.

We also really need to know a bit more about the scene. A simple scene with very little in it that crashes is more likely to identify a bug. A larger, more complex scene may simply be too much for the hardware and is more likely to have something configured strangely that Podium doesn't like. If you are using lots of lights and reflective surfaces, the calculation time increases massively. If you use lots of LEMs in v1.x you are going to have problems.

Podium is quite robust normally and can render *lots* of light sources, but if you have done something like used hundreds of small smoothed components and applied full reflectivity to them, or made them emit light, chances are that Podium is going to fall over!

If you paste a screenshot of your SU model, that normally gives us some clues.

The other thing to try is using the Podium utilities if you have registered the full version. Podium Tools will reset the model removing podium-specific information, and the Podium Wizard will help to diagnose problems.

Please send us some more information to fully diagnose your problem and I'm sure we can fix it for you.




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Guayo

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Reply with quote  #8 
Thanks for the reply, greatly appreciated.

The scene I was trying to render was three walls, a ceiling and a floor. I completed it with two 3d people from the 3d warehouse, about six bar stools, some SU Podium lighting, and I tried to create a neon-like small sculpture just to test out the program. I got no where, and after reading your post I am assuming it was the models from the 3d warehouse...

I did complete another scene with a lot more complex features, and tons of groups and components and it rendered nicely.

But I do need some tutoring on how to do more complex things with SU Podium since I am building up to start an architectural rendering service.


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