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spdesign

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Posts: 11
Reply with quote  #1 

All,

Just started having an issue that I cannot render a model. I get a BugSplat when it's exporting materials.  It's a good sized model at 143mb.

Here's the analysis...any help would be appreciated.

SU Podium model analysis:

SUMMARY
========================
Light Sources:
 46 point lights, 0 are turned off.
 3 spot lights, 0 are turned off.
 2 LEM material
      1 Normal LEM
      1 Hidden LEM
      0 High Intensity LEM

Materials:
 2 light-emitting materials(LEM)
 62 reflective materials
 13 materials with refraction
 12 materials with bump map

Alerts:
 0 DTR problems
 0 unexploded images
 0 psd materials
 0 no extension texture
 0 wrong extension
 0 materials with Both LEM and reflection (can crash)
 0 High Intensity LEM applied to materials (may crash)


DETAILS
=================
Materials Details:
Light-emitting materials(LEM)
   "Material6" used in 34 faces
   "Agnes_Light" used in 112 faces

Reflective Materials:
   "ExtGlass" used in 18 faces
   "[Translucent Glass Gray]" used in 56 faces
   "PDM_Reggiani_Mood_Wall_Washer_Round_Flush_Trim_Material_02" used in 2976 faces
   "PDM_Ford_Explorer_Sport_2013_Red_Metal" used in 8057 faces
   "PDM_Ford_Explorer_Sport_2013Black_Plastic" used in 10163 faces
   "PDM_Ford_Explorer_Sport_2013_Black_Glass" used in 717 faces
   "PDM_Ford_Explorer_Sport_2013_Black_Plastic2" used in 7308 faces
   "PDM_Ford_Explorer_Sport_2013_Gray_Plastic" used in 1568 faces
   "PDM_Ford_Explorer_Sport_2013_Black_Chrome" used in 2741 faces
   "PDM_Ford_Explorer_Sport_2013_Transparent_Glass" used in 1690 faces
   "PDM_Ford_Explorer_Sport_2013_Red_Plastic" used in 702 faces
   "PDM_Ford_Explorer_Sport_2013_Lightred_Plastic" used in 104 faces
   "PDM_Ford_Explorer_Sport_2013_Orange_Plastic" used in 38 faces
   "PDM_Ford_Explorer_Sport_2013_Blue_Plastic" used in 95 faces
   "Material4" used in 87 faces
   "[Metal_Corrogated_Shiny]" used in 62 faces
   "[Color_000]" used in 12708 faces
   "[Translucent_Glass_Gray]1" used in 16902 faces
   "Snow_Translucent" used in 318 faces
   "Counters" used in 27 faces
   "BackSplashTile" used in 1 face
   "PDM_Lf_Cooper_Plastic_White1" used in 2465 faces
   "PDM_Lf_Cooper_Plastic_DarkGrey1" used in 10812 faces
   "PDM Brown glossy REC_LOT_MINI_GE" used in 1515 faces
   "PDM_Martini_Glass_1_Component_02" used in 14088 faces
   "PDM_Wine_Glass_1_Material_02" used in 17610 faces
   "PDM_Cocktail_Glass_1_Material_02" used in 8730 faces
   "PDM_Glass_Carafe_1_Material_02" used in 7692 faces
   "[Mirror 01]" used in 1 face
   "PDM_Wine_03_material_03" used in 651 faces
   "PDM_Wine_03_material_05" used in 1114 faces
   "PDM_Cassandra_Pendant_Light_Polished_Chrome_Material_01" used in 916 faces
   "PDM_Cassandra_Pendant_Light_Polished_Chrome_Material_03" used in 734 faces
   "PDM_chrome2" used in 2184 faces
   "Black plastic" used in 3828 faces
   " Chrome" used in 893 faces
   "[Color_008]1" used in 1369 faces
   "Material3" used in 32 faces
   "PDM Red plastic VP_Dinnerware_Set_02" used in 480 faces
   "PDM Wood VP_Dinnerware_Set_02" used in 22 faces
   "PDM Ceramic white VP_Dinnerware_Set_02" used in 480 faces
   "PDM Stainless steel" used in 3058 faces
   "ExtGlass1" used in 9 faces
   "PDM_chrome1" used in 4018 faces
   "PDM_Vitra_material_06" used in 3816 faces
   "PDM_Vitra_material_01" used in 3926 faces
   "PDM_Dupont_Corian_Dove" used in 14 faces
   "Stainless_Steel" used in 218 faces
   "PDM Pic01 VP_Picture_51" used in 1 face
   "PDM Black VP_Picture_51" used in 10 faces
   "PDM_Dining_Assembly_22_Material_11" used in 114 faces
   "PDM_Dining_Assembly_22_Material_01" used in 3 faces
   "PDM_Dining_Assembly_22_Material_10" used in 1004 faces
   "PDM_Dining_Assembly_22_Material_07" used in 64 faces
   "PDM_Living_Assemblies_11_Material_02" used in 5840 faces
   "PDM_Living_Assemblies_11_Material_01" used in 17874 faces
   "PDM_Living_Assemblies_11_Material_21" used in 1155 faces
   "PDM_Living_Assemblies_11_Material_20" used in 721 faces
   "PDM_CB2_Cue_Chair_With_Black_Legs_Material_01" used in 1238 faces
   "PDM_Eglo_Civo_92854_Material_01" used in 733 faces
   "PDM_Eglo_Civo_92854_Material_02" used in 1944 faces
   "PDM_Mirror_12_Material_02" used in 5694 faces

Materials with refraction:
   "PDM_Reggiani_Mood_Wall_Washer_Round_Flush_Trim_Material_02" used in 2976 faces
   "PDM_Ford_Explorer_Sport_2013_Red_Metal" used in 8057 faces
   "PDM_Martini_Glass_1_Component_02" used in 14088 faces
   "PDM_Martini_Glass_1_Component_01" used in 14088 faces
   "PDM_Wine_Glass_1_Material_02" used in 17610 faces
   "PDM_Wine_Glass_1_Material_01" used in 17610 faces
   "PDM_Cocktail_Glass_1_Material_02" used in 8730 faces
   "PDM_Cocktail_Glass_1_Material_01" used in 8730 faces
   "PDM_Glass_Carafe_1_Material_02" used in 7692 faces
   "PDM_Glass_Carafe_1_Material_01" used in 7692 faces
   "PDM_Wine_03_material_05" used in 1114 faces
   "PDM_Living_Assemblies_11_Material_21" used in 1155 faces
   "PDM_Living_Assemblies_11_Material_19" used in 1155 faces

Materials with bump map:
    "PDM Running Clay_bricks_12"
    "PDM_Stucco_03"
    "[Groundcover Sand Smooth]"
    "PDM_Leylandii_hedge_leaf1"
    "PDM Stone_wall_39"
    "PDM_Grass_01"
    "GarageDoorTrim"
    "conservation kerb"
    "FloorTile"
    "PDM_Wine_03_material_07"
    "PDM_Dining_Assembly_22_Material_11"
    "PDM_Living_Assemblies_11_Material_17"


GENERAL MODEL INFO
==================================

Operating System: Windows 7 or Windows Server 2008 R2
Sketchup Version: 18.0.16975
SU Podium Version: 6.043
There are 538797 faces, 232 materials, 10 pages, 31 layers, 18 groups and 129 component instances in the model.
Thanks,

Steve

spdesign

Registered:
Posts: 11
Reply with quote  #2 
More info on crash.
I deleted the "Dining Assembly 22" from the model and it is working. Not sure if there is an issue with that component...
JustinSlick

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Moderator
Registered:
Posts: 654
Reply with quote  #3 
Just seeing this now -- I'll take a look at that component.  Thanks for the update!

In the future if you experience crashes during the "exporting materials" phase, and the analyze tool doesn't flag any obvious problems, it's often caused by incorrect texture mapping on one of the components in the model.

This should be very uncommon with Podium Browser items because we check them before uploading, and try to fix the ones we miss as fast as possible. However, if you use 3d warehouse frequently, this is something to be aware of.  A lot of 3d warehouse models are imported from third party modeling applications, and don't always have UV mapping that Podium can interpret correctly.

So what happens is, instead of the materials being processed as a single texture file that gets mapped across an entire object, the texture gets "fragmented" into hundreds or thousands of individual texture files (a file for every face on the object).  This causes a memory hit, which causes Podium and/or SketchUp to crash.

There's a video elaborating on this here -- https://www.suplugins.com/v26/vids/troubleshooting-01-fragmentation.php




It shows how to test for the problem, and identify which item is causing the crash.

Then the easiest solution is to remove the object, as you've found.  You can also try to repair the UV map, but it takes some know-how and I don't think I was aware of an easy fix yet when I recorded that video. 

We did eventually find a plugin called Skimp which seems to repair the texture mapping about 75% of the time.

Anyway, I'll take a look at that assembly and report it if I find a fragmentation problem.

Justin




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