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jaceford

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Reply with quote  #1 
I just installed v2.6 on skp 2018 version 18.0.16976 on my mac pro running sierra 10.12.6. 
I've uninstalled 2.5+ and installed v2.6 and everything is going okay-ish (the tools button will sometimes crash skp).  But when I hit render, it pulls up the "exporting materials..." dialogue box and goes through the usual motions.  However, Rendering manager does not open up and it never actually renders.  What am I missing here?
davew

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Reply with quote  #2 
Assuming you are on Windows, it is very likely that OOPR.exe was removed by Windows Defender/Firewall or is blocking it.
You can check to see by going to this folder:

C:\ProgramData\SketchUp\SketchUp 2019\SketchUp\Plugins\SU_Podium_V26\SU_Podium_V26\programs\

If you see OOPR.exe, try to run it. 

If you don't see it, it's been removed.  If you do see it and try to run it, it may be blocked.

You will need to uninstall/ remove and install again.  But before doing that, go to Windows Defender/ Firewall and turn on your Windows Defender/ Firewall notifications.

That way, next time Windows Defender does something, it will ask you first.
You can turn on the notifications either thru the Control Panel --->Windows Defender/ Firewall or use the Windows Settings --->Security option.
===

On the other hand if you are on the Mac, and nothing is happening after Processing Scenes,  currently V2.6 does not support Sierra or lower and that is likely the issue.
jaceford

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Reply with quote  #3 
Thanks!  I'm on mac, i haven't a chance to go into the library and try and run OOPR on it's own. but it sounds like sierra is the issue.  Thanks!
bigstick

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Reply with quote  #4 
Sierra really is a very old version of OSX. High Sierra is the oldest version that is practical for lots of things. I used a 2008 Mac Pro for 10 years, and I had to update to High Sierra for a different reason.

If you have a high powered Mac that can run High Sierra but is code-locked, there are ways to overcome this if you are technically-minded.

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davew

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Reply with quote  #5 
I just talked to Anton (one of our developers) and he says he changed support to Sierra on V2.6.030.  Unfortunately, we don't have any Macs that are on Sierra. Do you want to test it out, assuming you don't want to upgrade your OS.
http://www.suplugins.com/podium/podium-downloads.php
You would have to unistall V2.6.028 though.
jaceford

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Reply with quote  #6 
Hi Dave, thanks for doing that.  I uninstalled v2.6.028 and installed v2.6.030 and OOPR did not work on sierra.  It says that it is supported on High sierra however, so I'll have to update my OS to that.  Thank you guys for the help and the prompt responses.
If you're wondering why i've stuck on sierra for so long is because I'm running a late 2009 mac pro that is flashed to think it's a 2012 and running nvidia graphics cards and I'm always afraid that a new OS is going to break my system. And right now it currently just works.  My buddy said that High Sierra won't break me so I'll upgrade to that.  I can't wait to spend alot of money on new mac pro later this year...

thanks again for the assistance.  As a member of the motion picture world, I really love the ease and quickness but also professional looking renders that podium cranks out.  The browser is clutch for set design and am really excited to get into v2.6.
kipart

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Reply with quote  #7 
I have the same problem on a MacBook Pro 2017. Latest version of Sierra. I've tried uninstalling supodium 2.6 time after time. Went into my library/application support/sketch 2019/ plugins/ nothing there. Uninstalled through Sketchup extension manager. Uninstalled/reinstalled Sketch up. Reinstalled Podium 2.6 Processes materials. tried rendering with simple cube, rendering manager wouldn't load. I have 16 gigs of ram. Was successful generating. No virus protection. Have no idea. did trash plist files and anything I could find that hinted at podium.
JustinSlick

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Reply with quote  #8 
Hi kipart, V2.6 doesn't support Sierra I'm afraid.  Only High Sierra and Mojave at this time.

The solution is to either update your MacOS, or revert back to SU Podium V2.5.

Also just so you know in the future -- Podium can't be uninstalled through the extension manager.  If you decide to uninstall V2.6 and go back to V2.5, please read here first.

Sorry for the inconvenience,

Justin



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kipart

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Reply with quote  #9 
Thank you Justin,

Upgraded to High Sierra and all is well. 

I'm a Happy camper.
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